1. Information We Collect
We collect information you provide directly to us when you use our website or make a purchase. This includes:
- Account & Order Information: Your name, billing address, shipping address, email address, phone number, and order details.
- Payment Information: Payment data is processed securely by our third-party payment gateways. We do not store your full credit card details on our servers.
2. How We Use Your Information
We use the information we collect to run our store and protect your customer experience. Specifically, we use it to:
- Process, fulfill, and ship your orders and pre-orders.
- Send you order confirmations, tracking details, and customer support updates.
- Screen orders for potential risk or fraud.
- Send you marketing communications if you have explicitly opted in to receive them.
3. Information Sharing and Disclosure
We do not sell your personal data. We only share your information with trusted third-party service providers who help us run our business, such as:
- E-commerce Platform: WooCommerce and our hosting infrastructure to power our store.
- Fulfillment & Shipping: Postal services and couriers to deliver your packages.
- Payment Processors: Authorized payment gateways to securely handle transactions.
4. Cookies and Tracking Technologies
Our store uses cookies to maintain your shopping session, remember items added to your shopping cart, and analyze website traffic. You can choose to disable cookies through your browser settings, but doing so may limit your ability to use certain features on our website.
5. Data Security
We implement commercial security measures to protect your personal data against unauthorized access, alteration, or disclosure. All transaction data transmitted to our checkout page is encrypted using Secure Sockets Layer (SSL) technology.
6. Your Rights
Depending on your location, you may have the right to access, correct, update, or request the deletion of the personal information we hold about you. If you would like to exercise these rights, please contact us.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted directly on this page.
8. Contact Us
For more information about our privacy practices, or if you have questions, please contact our customer support team.